{"id":29305,"date":"2026-07-10T10:25:17","date_gmt":"2026-07-10T10:25:17","guid":{"rendered":"https:\/\/journeycraftsolutions.com\/ecomm\/?page_id=29305"},"modified":"2026-07-17T10:12:59","modified_gmt":"2026-07-17T10:12:59","slug":"refund-and-replace-policy","status":"publish","type":"page","link":"https:\/\/fabdecor.in\/?page_id=29305","title":{"rendered":"Refund \/ Replace Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"29305\" class=\"elementor elementor-29305\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9725f11 e-con e-atomic-element e-flexbox-base e-c9c112c \" data-id=\"9725f11\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"9725f11\" data-e-type=\"e-flexbox\" data-id=\"9725f11\">\n    \t\t<div class=\"elementor-element elementor-element-11224a3 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"11224a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1 data-path-to-node=\"3\">Return and Refund Policy<\/h1><p data-path-to-node=\"4\"><b data-path-to-node=\"4\" data-index-in-node=\"0\">Effective Date:<\/b> July 10, 2026<\/p><p data-path-to-node=\"5\"><b data-path-to-node=\"5\" data-index-in-node=\"0\">Last Updated:<\/b> July 10, 2026<\/p><p data-path-to-node=\"6\">Thank you for choosing JourneyCraft Solutions. We value your business and strive to provide high-quality products and digital services. If you are not entirely satisfied with your purchase, we are here to help. Please review our policy regarding returns, refunds, and cancellations below.<\/p><h3 data-path-to-node=\"8\">1. Returns (Applicable to Physical Goods \/ Products)<\/h3><ul data-path-to-node=\"9\"><li><p data-path-to-node=\"9,0,0\"><b data-path-to-node=\"9,0,0\" data-index-in-node=\"0\">Eligibility Window:<\/b> You have <code data-path-to-node=\"9,0,0\" data-index-in-node=\"29\">[e.g., 7 or 14]<\/code> calendar days from the date you received an item to log a return request.<\/p><\/li><li><p data-path-to-node=\"9,1,0\"><b data-path-to-node=\"9,1,0\" data-index-in-node=\"0\">Condition of Item:<\/b> To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it. It must also be in the original packaging with all tags, manuals, and accessories intact.<\/p><\/li><li><p data-path-to-node=\"9,2,0\"><b data-path-to-node=\"9,2,0\" data-index-in-node=\"0\">Proof of Purchase:<\/b> A valid receipt, invoice, or proof of purchase is strictly required to process your return.<\/p><\/li><\/ul><h3 data-path-to-node=\"11\">2. Refunds Process<\/h3><ul data-path-to-node=\"12\"><li><p data-path-to-node=\"12,0,0\"><b data-path-to-node=\"12,0,0\" data-index-in-node=\"0\">Inspection:<\/b> Once we receive your returned item, our team will inspect it and notify you that we have received it. We will immediately notify you of the status of your refund after inspecting the item.<\/p><\/li><li><p data-path-to-node=\"12,1,0\"><b data-path-to-node=\"12,1,0\" data-index-in-node=\"0\">Approved Refunds:<\/b> If your return is approved, we will initiate a refund to your original method of payment (Credit Card, Debit Card, UPI, Net Banking, or Wallet).<\/p><\/li><li><p data-path-to-node=\"12,2,0\"><b data-path-to-node=\"12,2,0\" data-index-in-node=\"0\">Timeline:<\/b> The refund amount will reflect in your account within <code data-path-to-node=\"12,2,0\" data-index-in-node=\"64\">[e.g., 5 to 7]<\/code> working days, depending on your card issuer&#8217;s or bank&#8217;s policies.<\/p><\/li><\/ul><h3 data-path-to-node=\"14\">3. Digital Assets and Technical Services<\/h3><ul data-path-to-node=\"15\"><li><p data-path-to-node=\"15,0,0\"><b data-path-to-node=\"15,0,0\" data-index-in-node=\"0\">Digital Products:<\/b> Due to the nature of digital downloads, software licenses, website templates, and custom code assets, purchases for downloadable items are generally <b data-path-to-node=\"15,0,0\" data-index-in-node=\"167\">non-refundable<\/b> once the download link or license key has been generated and accessed.<\/p><\/li><li><p data-path-to-node=\"15,1,0\"><b data-path-to-node=\"15,1,0\" data-index-in-node=\"0\">Service Cancellations:<\/b> For ongoing digital design, web development, or consulting services, cancellations and milestone refunds will be governed by the specific project contract signed between JourneyCraft Solutions and the client. If you wish to cancel a project milestone, please contact your account manager directly.<\/p><\/li><\/ul><h3 data-path-to-node=\"17\">4. Shipping Costs for Returns<\/h3><ul data-path-to-node=\"18\"><li><p data-path-to-node=\"18,0,0\"><b data-path-to-node=\"18,0,0\" data-index-in-node=\"0\">Responsibility:<\/b> You will be responsible for paying your own shipping costs for returning your item unless the return is a result of our error (e.g., you received an incorrect or defective item).<\/p><\/li><li><p data-path-to-node=\"18,1,0\"><b data-path-to-node=\"18,1,0\" data-index-in-node=\"0\">Non-Refundable Shipping:<\/b> Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your total refund amount.<\/p><\/li><\/ul><h3 data-path-to-node=\"20\">5. Damaged or Defective Items<\/h3><p data-path-to-node=\"21\">If you receive a product that is damaged, defective, or broken during transit, please report it to us within <b data-path-to-node=\"21\" data-index-in-node=\"109\">48 hours<\/b> of delivery. You must provide clear photographs or a short video showing the defect\/damage along with your order details to <code data-path-to-node=\"21\" data-index-in-node=\"242\">[Insert Support Email]<\/code>. We will arrange a replacement or complete refund at no extra cost to you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return and Refund Policy Effective Date: July 10, 2026 Last Updated: July 10, 2026 Thank you for choosing JourneyCraft Solutions.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"pagelayer_contact_templates":[],"_pagelayer_content":"","inline_featured_image":false,"footnotes":""},"class_list":["post-29305","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fabdecor.in\/index.php?rest_route=\/wp\/v2\/pages\/29305","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fabdecor.in\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fabdecor.in\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fabdecor.in\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fabdecor.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=29305"}],"version-history":[{"count":5,"href":"https:\/\/fabdecor.in\/index.php?rest_route=\/wp\/v2\/pages\/29305\/revisions"}],"predecessor-version":[{"id":29639,"href":"https:\/\/fabdecor.in\/index.php?rest_route=\/wp\/v2\/pages\/29305\/revisions\/29639"}],"wp:attachment":[{"href":"https:\/\/fabdecor.in\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=29305"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}