Effective Date: July 10, 2026

Last Updated: July 10, 2026

Thank you for choosing Fab Decor. We value your business and strive to provide high-quality home decor, furnishings, and accessories. If you are not entirely satisfied with your purchase, we are here to help. Please review our policy regarding returns, refunds, and cancellations below.

1. Returns

  • Eligibility Window: You have 14 calendar days from the date you received an item to log a return request.

  • Condition of Item: To be eligible for a return, your item must be unused, unwashed (for textiles and linens), and in the exact condition that you received it. It must also be securely packed in the original packaging with all tags, hardware, and accessories intact.

  • Proof of Purchase: A valid receipt, invoice, or proof of purchase is strictly required to process your return.

2. Refunds Process

  • Inspection: Once we receive your returned item, our quality check team will inspect it and notify you of its safe arrival. We will immediately notify you of the status of your refund following this inspection.

  • Approved Refunds: If your return is approved, we will initiate a refund to your original method of payment (credit card, debit card, UPI, net banking, or wallet).

  • Timeline: The refunded amount will reflect in your account within 5 to 7 working days, depending on your card issuer’s or bank’s processing times.

3. Custom Orders and Sale Items

  • Made-to-Order Products: Due to the personalised nature of custom furniture, upholstery, and made-to-measure decor, these items are non-refundable and cannot be returned or cancelled once production has begun.

  • Clearance Items: Items purchased during clearance events or marked as “Final Sale” are not eligible for returns or refunds unless they arrive damaged or defective.

4. Shipping Costs for Returns

  • Responsibility: You will be responsible for paying your own shipping costs for returning your item, unless the return is a direct result of our error (e.g., you received an incorrect item).

  • Non-Refundable Shipping: Original shipping costs and heavy-freight delivery fees are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your total refund amount.

5. Damaged or Defective Items

If you receive a mirror, glassware, furniture, or any other decor piece that is damaged, defective, or broken during transit, please report it to us within 48 hours of delivery.

  • Please provide clear photographs or a short video showing the defect or damage, along with your order details, and email them to info@fabdecor.in.

  • Upon verification, we will arrange a prompt replacement or a complete refund at no extra cost to you.